About Us

Professional Assistance for Living is Adelaide’s own specialist paediatric equipment supplier for children with a disability. We are an NDIS Registered Provider.

Professional Assistance for Living was founded by Simone Fejer, a highly experienced rehabilitation physiotherapist who has 20 years of experience in neurological rehabilitation and 8 years of experience in providing and fitting highly customised seating, positioning and mobility devices for children. Simone is passionate about providing solutions to enhance comfort and function, and improve your overall quality of life.

Simone’s vision was to provide a specialised service for both therapists and parents – to find the right solution for each child. With her clinical background and extensive experience in the disability sector, Simone can easily understand each family’s needs and situation. Her aim is to provide innovative solutions that assist kids to live a better life and empower you with the knowledge to get the most out of each product.

By far the most important aspect of our service is that we will travel to you – from metropolitan Adelaide to regional areas across SA – with all products available for trial. Whether we meet you at your home, therapist’s rooms or any other convenient location, we will work with you to find the right product, customised with the right accessories and give you the best advice.

Our extensive range includes equipment to assist seating, standing, mobility, bathroom and toilet, night time positioning and travel commodes, from popular brands such as Firefly, Jenx, Smirthwaite, Special Tomato, Tumbleforms, and many more.

On 1 February 2024, Professional Assistance for Living became part of Independent Living Specialists (ILS). This change of ownership will provide PAL clients, therapists and suppliers with access to a wider range of supportive equipment, expanded resources and innovative systems and technology. Read more here.

Professional Assistance for Living
Email: info@pafl.com.au
Phone: 08 7092 4555
Address: 941 Port Road, Cheltenham SA 5014 (Onsite visits by appointment only)

About Simone

Simone Fejer founded Professional Assistance for Living in 2013 with a desire to provide high quality products for children with a disability to increase each child’s comfort and function as well as improve their quality of life.

Simone studied and trained as a qualified Physiotherapist before specialising her work in Neurological Physiotherapy by graduating with a Masters of Health Science (Hons) in 2004. She worked as a clinical educator at the Royal Prince Alfred Hospital in Sydney for five years, before moving to Invacare Australia as the Seating Manager and Clinical Consultant, where she worked until 2012. Her wealth of experience in the industry gives her a comprehensive understanding of the therapeutic background to disability equipment. Her clinical focus ensures each product enhances comfort and function for each individual.

Our Team

Jane

JanePhysiotherapist & Equipment Specialist

Jane is a dedicated, responsible, caring and motivated physiotherapist with over 20 years of experience working in Paediatrics, both in the hospital and community settings. Throughout her extensive experience, she has worked with many families, helping children with a broad range of neurodevelopmental and neurological conditions.

Ujwala

Office and Administration Coordinator

Ujwala is a dedicated and skilled professional, with more than 20 years’ experience in a variety of businesses. She is a microbiology graduate with a post graduate diploma in business management as well as in psychological counselling. She moved from India to Adelaide in 2019 with her family. Ujwala prides herself on her attention to detail and empathy for others. She is also a certified energy therapy healer and trainer for Pranic Healing courses.

Biji

Office Administrator

Biji is an energetic and motivated professional, with eight years of experience as an Office Administrator and Recruiter. She has also completed a Masters in Business Administration. She is recognised for making significant contributions to the coordination and organisation of company operations. At PAL, Biji is looking after our quoting procedures, assisting with incoming stock, answering stock enquiries, and she also liaises with our suppliers.

Heather

HeatherAccounts & Administration

Heather has been our bookkeeper for some time, but the role has expanded to include a direct customer focus relating to quotes and ordering. Heather has held bookkeeping roles for the past 30 years and prides herself on her efficiency, attention to detail and capacity for work.

Sonya

Administration Officer

Sonya joined the team in September 2021 and brings with her more than 20 years of experience in a broad range of roles, including health services, customer relations and administration. She is passionate about making a difference in the lives of children with a disability and their families, and prides herself on her compassion for others, dedication, high quality customer service and attention to detail. Sonya works alongside Heather to process and keep track of orders to get equipment to families as soon as possible once it’s approved. Sonya is a doting mother to her gorgeous son, and enjoys going to the gym, travelling and spending time with family and friends. She is also a former state and national roller skating champion and won a silver medal at her first World Championships in Italy when she was just 17.

Colin

ColinTechnician

Colin provides technical support for the equipment, manages the warehouse and deliveries. Colin has a technical background in marine engine driving and maintaining mechanical systems running on small ships. He assembles, repairs and fine tunes each item and completes any repairs or maintenance to keep equipment running smoothly.